![]() (I’d say I’m shocked, but by this point I’m just surprised it isn’t worse…) With absolutely zero useful help from DxO support, I think I have sorted this: it appears that the Nik Collection 3 installer is not written to the best standards possible. Tell me again why version 5 is, according to the system requirements, not supported by Nik Collection 3. ** Fascinatingly, the Nik Collection 3 installer - when it works - checks for versions of PhotoLab up to version 10. Windows 10 20H2, just in case it is that this PC has 21H2 is significant.Seeing the installation process work means I can confirm that on this PC it never gets to the “Please wait while Setup is loading… verifying installer: 01%” stage, never mind later. “Obviously” saying “install Nik Collection 3 again” isn’t an option. However PhotoLab 4 doesn’t think Nik Collection has been installed. … it works, it’s been activated, and other programs (eg Serif Affinity) can see and use the various Nik Collection 3 plugins. The first attempt at copying the files and some registry keys from the old PC, where it was working, didn’t work, but by installing a trial version in a virtual machine* (don’t want to lose my last activation!) and looking at the installation log,** some more files were copied and… First, I have to say that official DxO support has been hopeless - their solution is ‘buy Nik Collection 4’ even though a) this system meets the published system requirements for Nik Collection 3 and b) according to the published system requirements, that would also mean having to pay to upgrade to PhotoLab 5.
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